Managed IT Services

Your IT deserves our undivided attention

There’s no such thing as “set it and forget it” in IT. Today’s IT needs constant attention. Our Managed IT Services is an all-inclusive, proactive approach for businesses looking to experience IT with fewer problems and faster resolutions. Your IT gets the full attention of our team of professionals so that you can turn yours back to your business.

Tell Us About Your IT

Monitored. Maintained. Magical. The Managed IT difference. 

While we love being the hero, swooping in to save the day, we would much rather be the trusty sidekick, always there to make sure things go right.  A Managed IT Services model allows us to proactively set you up for fewer IT issues. And when there is a problem, it’s usually less disruptive and we can fix it much faster.  

Managed IT By-the-hour IT
Approach Proactive Reactive
Cost Budgeted Unpredictable
Upgrades Strategic Sporadic
Documentation Included Minimal
Cybersecurity Controls in place None
Manufacturing business owner reviewing key performance metrics provided by an outsourced accounting and advisory partner

Managed IT Services

Your IT deserves our undivided attention

There’s no such thing as “set it and forget it” in IT. Today’s IT needs constant attention. Our Managed IT Services is an all-inclusive, proactive approach for businesses looking to experience IT with fewer problems and faster resolutions. Your IT gets the full attention of our team of professionals so that you can turn yours back to your business.

Tell Us About Your IT

Monitored. Maintained. Magical. The Managed IT difference. 

While we love being the hero, swooping in to save the day, we would much rather be the trusty sidekick, always there to make sure things go right.  A Managed IT Services model allows us to proactively set you up for fewer IT issues. And when there is a problem, it’s usually less disruptive and we can fix it much faster.  

Managed IT By-the-hour IT
Approach Proactive Reactive
Cost Budgeted Unpredictable
Upgrades Strategic Sporadic
Documentation Included Minimal
Cybersecurity Controls in place None
Illustration representing the tools used in outsourced accounting and advisory services

How it works

We set it and never forget it

Getting to seamless, behind-the-scenes support requires a little elbow grease up front. We take the time to get to know your technology like it’s our own so that we can treat it that way Here’s a sneak peek at what that work looks like. 

STEP

01

STEP

02

STEP

03

Assess

You can’t fix what you don’t understand, and you can’t understand what you don’t study. We lead with a comprehensive systems audit, uncovering network issues and your unique needs. 

Resolve

We roll up our sleeves and clean things up. The better we do at rebuilding your network with hand-picked technology that we trust and know, the easier it is to maintain and support down the road. 

Maintain

You can’t expect 60% fewer day-to-day issues without maintenance. Technology is ever-changing, so we keep you on pace with security, software, and systems that keep up.

Illustration representing the tools used in outsourced accounting and advisory services

How it works

We set it and never forget it

Getting to seamless, behind-the-scenes support requires a little elbow grease up front. We take the time to get to know your technology like it’s our own so that we can treat it that way Here’s a sneak peek at what that work looks like. 

STEP

01

Assess

You can’t fix what you don’t understand, and you can’t understand what you don’t study. We lead with a comprehensive systems audit, uncovering network issues and your unique needs. 

STEP

02

Resolve

We roll up our sleeves and clean things up. The better we do at rebuilding your network with hand-picked technology that we trust and know, the easier it is to maintain and support down the road. 

STEP

03

Maintain

You can’t expect 60% fewer day-to-day issues without maintenance. Technology is ever-changing, so we keep you on pace with security, software, and systems that keep up.

Support center

Taking care of business(es) one ticket at a time

This is where our team really shines. Our Support Center is your on-demand IT department. We’re easy to reach and fiercely proud of our efficiency. We also think we’re some of the nicest people you’ll find working in IT. But we’re biased.  

60% REDUCTION

15 MINUTES OR LESS

in day-to-day issues

response times

Illustration representing the tools used in outsourced accounting and advisory services
Desktop computer with the Chortek Support center icon in the lower corner.

Help is just a click away

This powerful little icon appears on the desktop of every computer in our care. We call it Click-to-Connect. Just click it to create a ticket and get the responsive Chortek Support Center experience our clients rave about.  

Beyond support

Your very own virtual CIO

We’re all about the day-to-day role of technology, but the reality is that technology drives business. So you need someone who can provide strategy, direction, and advice about the bigger role of technology in your organization. When you partner with us, we give you access to a virtual Chief Information Officer (or vCIO for short) who offers valuable insight into leveraging technology to help grow your business.

  • Comprehensive annual network risk assessment

  • IT strategy development

  • Your very own vCIO

Illustration representing the tools used in outsourced accounting and advisory services

Support center

Taking care of business(es) one ticket at a time

This is where our team really shines. Our Support Center is your on-demand IT department. We’re easy to reach and fiercely proud of our efficiency. We also think we’re some of the nicest people you’ll find working in IT. But we’re biased.  

60% reduction in day-to-day issues

15 minute or less response times 

Desktop computer with the Chortek Support center icon in the lower corner.

Help is just a click away

This powerful little icon appears on the desktop of every computer in our care. We call it Click-to-Connect. Just click it to create a ticket and get the responsive Chortek Support Center experience our clients rave about.  

Beyond support

Your very own virtual CIO

We’re all about the day-to-day role of technology, but the reality is that technology drives business. So you need someone who can provide strategy, direction, and advice about the bigger role of technology in your organization. When you partner with us, we give you access to a virtual Chief Information Officer (or vCIO for short) who offers valuable insight into leveraging technology to help grow your business.

Comprehensive annual network risk assessment

IT strategy development

Your very own vCIO

All-inclusive

One flat rate and a really long list of services

We hear it all the time from small businesses about other IT firms. They are sick of the complex bills, timesheet charges, and extras they weren’t expecting. We base our pricing othe number of users and the complexity of your network. It’s one simple rate you can easily build into your budget.

Take a closer look at what’s included:

  • Vendor Management

  • Technology Consulting

  • Ongoing Strategic Planning

  • System Administration

  • Annual Network Risk Assessment

  • Support Center 

  • Cyber Security & Network Security 

  • Business Continuity & Data Recovery 

  • And more… 

All-inclusive

One flat rate and a really long list of services

We hear it all the time from small businesses about other IT firms. They are sick of the complex bills, timesheet charges, and extras they weren’t expecting. We base our pricing othe number of users and the complexity of your network. It’s one simple rate you can easily build into your budget.

Take a closer look at what’s included:

  • Vendor Management

  • Technology Consulting

  • Ongoing Strategic Planning

  • System Administration

  • Annual Network Risk Assessment 

  • Support Center 

  • Cyber Security & Network Security 

  • Business Continuity & Data Recovery 

  • And more… 

Take your time back from IT

We partner best with business owners who understand the importance of a well-maintained, secure IT environment. Usually they’re also frustrated with how much of their own time they end up spending to make it happen. If that sounds like you, we’d love to learn more to see if we can help you turn your attention back to your business.

Schedule a consultation

Take your time back from IT

We partner best with business owners who understand the importance of a well-maintained, secure IT environment. Usually they’re also frustrated with how much of their own time they end up spending to make it happen. If that sounds like you, we’d love to learn more to see if we can help you turn your attention back to your business.

Schedule a consultation

Related Resources

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