Businessman sitting in front of a computer.

7 benefits of using managed IT services for business leaders

Overseeing your own company requires you to wear a lot of different hats. Staffing, revenue growth, marketing, and more fall to you. Adding cybersecurity and IT strategy to that already intimidating list is unmanageable. But you don’t have to do that alone. 

Using managed information technology (IT) services leaves cybersecurity and other IT concerns to seasoned professionals. An outsourced team acts as your consultant for your company’s tech needs. If your company faces a challenge or threat, they’re ready to monitor and respond so you don’t have to. Here are some more managed IT benefits you can expect.

1. Cost savings and predictable IT budgeting 

Outsourcing is an excellent way to go if you’re looking to rein in your IT budget. Labor costs are some of the highest expenses for business leaders, accounting for as much as 70 percent of total business costs for some organizations.  

When you outsource, you don’t have to pay for employee benefits, salaries, taxes, or unemployment for multiple team members. Your IT partner pays for top-tier talent and the latest software and equipment. They also take on the expense of training their team in the latest technological trends and advancements. 

If you choose a managed services provider with a subscription-based pricing model, you’ll know upfront exactly how much it will cost to maintain and support your IT infrastructure every month. With a consistent budget, you can easily build a proactive IT strategy that fits your unique business needs instead of scrambling to put out “IT fires” when something goes wrong. 

2. Enhanced scalability and flexibility 

Managed services providers offer scalable packages tailored to your company’s needs. 

For example, let’s say your business experiences a sudden surge in demand and requires additional IT resources. With a managed services provider, you can easily add new users, devices, or applications to your existing infrastructure without slowdowns or disruptions. 

On the other hand, if your business experiences a temporary downturn or needs to scale back its operations, a managed services provider can also accommodate that. You have the flexibility to adjust your service levels and reduce the resources you require, allowing you to optimize your costs while maintaining efficiency. 

By leveraging a managed services team, you can navigate the challenges of scaling your business without compromising the performance and security of your IT infrastructure. 

3. Instant access to experts 

By partnering with a managed services provider, you have a dedicated team of experienced IT professionals at your service.  

Unlike an in-house team, there’s no need for extensive training. Each member of the managed services team is already a seasoned IT expert, well-versed in their respective domains. They possess the necessary skills to swiftly identify and address glitches or security threats that may arise, ensuring the smooth operation of your IT infrastructure. 

This instant access to a pool of expertise can greatly benefit your company’s sales and marketing efforts. With a reliable managed services team by your side, you can confidently promote your products or services, knowing that any IT-related issues will be promptly resolved. This level of technical proficiency instills trust in your customers, enhances the reliability of your systems, and ultimately contributes to the success of your business. 

By leveraging the expertise of a managed services team, you can efficiently handle IT challenges and capitalize on opportunities without the time and effort required to build and train an in-house team. 

4. Focus on core business functions 

Partnering with a managed services firm provides peace of mind, as you can rest assured that your systems are operating seamlessly, and potential issues are proactively addressed. 

The dedicated team of experts diligently monitors your IT infrastructure, promptly identifying and resolving any emerging problems before they can impact your business. In the event that an issue occurs, the team responds swiftly, minimizing downtime and disruptions. 

By entrusting your IT operations to a reliable managed services firm, you free up valuable time and resources, allowing you to concentrate on your core business functions. Instead of being preoccupied with IT troubleshooting or maintenance tasks, you can devote your attention to revenue generation, marketing strategies, and other mission-critical activities. 

The reduced downtime and improved system reliability provided by the managed services firm enable you to maintain an uninterrupted focus on the core operations that drive your business forward. 

5. Increased cybersecurity 

Your data is your greatest asset — it’s how you successfully run your business. 

This information holds valuable operations, marketing, sales, and strategy knowledge. If it’s not protected, this digital data can be stolen, tampered with, or damaged by people inside or outside of your business.  

These attacks are happening with increasing frequency. There are 2,200 cyber attacks happening per day, which could equate to more than 800,000 people being hacked every year.  

With a managed IT services team, you’ll have cybersecurity controls in place to help protect that valuable data. These companies assess your existing cybersecurity controls and identify the most effective improvements needed to protect your information.  

6. Reliable data backup and recovery 

Losing critical data is a nightmare scenario for any business. Consider the fact that 33 percent of all folders used by a company are open to everyone. Anyone can accidentally delete or edit vital documents without you knowing. If that data is not backed up, your business could lose a significant amount of money. 

Any company is vulnerable to data loss, so you should prepare for the worst and hope for the best. Outsourcing your IT services will let you be proactive instead of reactive. You can expect your data to be backed up in an offsite cloud-first data center.  

That means you can expect multiple layers of protection from file and email recovery. If you experience any level of data corruption or deletion, you’ll be able to quickly and safely retrieve that information. This is done at no loss to your business. 

Unfortunately, there is no such thing as total security when it comes to your business data. No matter what you do there is always a chance that a security incident can occur and put your data at risk. However, a managed IT services approach to layered security and regular backups will turn a potential disaster into a minor inconvenience.

7. Proactive network monitoring and maintenance  

Your managed services firm protects your system with networking monitoring 24 hours a day, 7 days a week. You’ll be given assurance that your system is healthy. Your IT partners will install monitoring and regular maintenance protocols to catch many issues before they cause your servers any downtime.  

A managed services team will leverage tools and software to collect and analyze data from various points in the network. Your IT provider can set up alerts to notify them when performance deviates from expected levels. When that happens, the team can go into action to bring your network back to stable and secure levels.  

Feel secure about your technology with Chortek 

Ready to get more time back in your day? Partner with Chortek for best-in-class IT services. Our team will build you a thorough IT strategy that will save you time, money, and headaches. We offer network management tools and administration services that can take the place of a full-time IT administrator. With Chortek, you can expect a budgeted, comprehensive approach to IT support.  

Ready to get started? Learn more about Chortek’s Managed IT Services