About Chortek

Chortek is a leading professional service and planning firm with a business-partner work model to assist our clients. We solve complex challenges every day by supporting our clients in accounting, auditing, and tax compliance services, as well as value-driven technology solutions and tailored M&A offerings.

We believe our employees are the number one asset and if our employees are taken care of, they will successively take care of our clients. We created an employee-first business model for our firm. A kind and caring environment is the heart of our business, this positive influence allows our employees to engage in fulfilling work and grow professionally. Our entire team is supported by our talent development program to ensure everyone is achieving their professional aspirations. We also provide flexibility and a hybrid work schedule to maintain harmony between work and life to ensure our employees reach their life’s potential in all they are.

The team member in this important role works with customers and the internal team to efficiently provide both proactive and responsive service.

Key attributes

  • Attention to detail
  • Curious; test and adapt processes and work instructions
  • Enjoys collaborating with team members
  • Takes initiative
  • Willing to try new concepts and ideas
  • Organized
  • Strong professional communication skills

Outline of key responsibilities

  • Assist with efficient team operations
    • Prepare weekly department meeting agendas, attend meetings, take notes, create action items, assign tasks, and prepare for future meeting
    • Assist with client and team scheduling of special requests
    • Test and suggest improvements to written work instructions
    • Monitor team progress on Objectives and Key Results (goal tracking)
    • Monitor status of routine tasks assigned to team members
    • Monitor status of weekly/monthly checklists
    • Monitor Hubspot (CRM) and assist with proposals and other sales activities
  • Process routine tasks in QuickBooks Online, Bill.com and related systems
    • Vendor invoice processing, invoice-PO matching
    • Client Cash receipts / customer invoicing and statements
    • Reconciliation of bank and credit card accounts
    • Coding of other accounting transactions
  • Manage shared client accounting mailboxes
    • Review inboxes
    • Work with other team members to create and refine rules that automatically categorize or process incoming email
    • Assign tasks for high-priority or time-sensitive request
  • Manage the onboarding of new customers
    • Take responsibility for adapting the standard checklist to meet client-specific needs
    • Assign tasks and due dates
    • Monitor progress and communicate regularly with the internal team and client
    • Coordinate and schedule meetings during the onboarding process

Technology skills

  • Newest Microsoft 365 technologies for collaboration: Teams, Planner, SharePoint, etc.
  • QBO and related web-based services; ability to learn, pass the certification, retain knowledge
  • Proficient- Microsoft office with emphasis on Excel

Experience

  • Associate, bachelor’s degree, or equivalent desired
  • Accounting or bookkeeping experience is a plus
  • Demonstrated skills in written and verbal communication, problem-solving, task and project management, customer service, and organized

Culture
o Collaborative, Respectful, Fun, Kind, Learning, Employee-centric
o Firm-wide commitment to work/life balance
o Dress for Your Success-Choose your Attire
o Professional, yet a relaxed- working environment
o Professional Development
o Assessable Leaders
o RSM Alliance Member
o Employee Recognition- Employee of the Month
o Stay connected by Firm and One-on-One Meetings

Benefits
o 401K Plan with a contribution from the Firm
o Health, Flexible Spending Account, HSA Dental, Vision, Life Insurance, STD/LTD, EAP, Holiday pay
o Minimum three weeks of vacation, plus forty hours of sick time
o CPA Exam- review course reimbursement; and application and exam fees
o Paid continuing professional education and professional organization dues
o Opportunity for performance bonus

Perks
o Fun Social Events, collaborative lunches
o Firm Sponsored Events
o Hybrid Work Schedule
o Flexible Working Arrangements
o Reasonable Tax Season Work Hours
o Summer Hours
o Free Coffee
o Personalized Career Coaching